Common Problems & FAQs
These articles are visible to all users and contain the solutions to some common problems, or frequently asked questions. Feel free to share these links with any employees who may need them!
Please raise an incident whenever you believe something is not working as expected. Open a Service Request if you are asking for something new.
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Fri, 2021, May 7 10:09
Note: If you are not working on-site, you must connect to VPN to access these drives. ;)
Open File Explorer by clicking this little icon if you see ...
Fri, 2023, Sep 1 9:39
Hold down the Bluetooth button for upwards of 10 seconds until you see the Bluetooth icon appear at the top left of your printer screen above the word "...
Tue, 2022, Jul 26 15:11
Intermedia Frequently Asked Questions
Q. What is Intermedia and how does it work with ShoreTel?
A. Intermedia is a multifaceted program that wil...
Tue, 2022, Jul 26 15:12
Tips on Cleaning Up Your Mailbox
Deleting Emails
We have asked you to clean up the excess mail in your mailbox. Easy to say, but it can be a dau...
Tue, 2022, Jul 26 15:11
How to Share Files or Folders in Sharepoint with people outside of NDN
It is very easy to share files and folders in sharepoint with collaborators out...
Fri, 2020, Dec 18 13:56
How do I add a shared calendar in Outlook (Windows)?
Open Outlook.
Enter Calendar mode.
On the Home tab click Open Calendar and select From Ad...
Tue, 2022, Jul 26 15:11
Recreate an Outlook Profile
If you are are having issues opening Outlook or if it is not responding, your profile may be corrupted. This articles cov...
Tue, 2022, Jul 26 15:11
Open Outlook and click the button in at the top for Send /Receive.
Click the button for Send/Receive Groups and drop down to Download Addr...
Mon, 2021, Mar 29 9:11
Mapping SharePoint Libraries to your PC
Open the SharePoint site you want to map.
Select Documents from the list on the left side of the s...
Wed, 2023, Jul 26 11:41