Common Problems & FAQs

These articles are visible to all users and contain the solutions to some common problems, or frequently asked questions. Feel free to share these links with any employees who may need them!

Self-Service Reset iTx/iTransplant Password
Link to reset iTx password in production: https://us-identity.itransplant.net/Account/ResetPassword?context=9ZSXD0dk5c02CF0IYYC%2FvS1zFjWR0pUjsAoxJ...
Tue, 2024, Dec 10 10:13
Common Fix for being Unable to Print
To print using SecurePrint on NDNPrint, please ensure that you are connected to the 'NVDonor' WiFi network. If you are attempting to print from a re...
Thu, 2024, Dec 12 8:32
Backing up Files to OneDrive
If you are wanting to ensure files are backed up to your OneDrive, just drag and drop the file into your OneDrive. Below is a screenshot of what the path wi...
Mon, 2025, Jan 6 12:31
How to Set an Out-of-Office Message for Outlook/Teams
Outlook Open Outlook: Launch the Outlook application on your computer. Go to File: Click on the File tab located at the top left...
Fri, 2025, Jan 17 8:50
Report Spam/Phishing in Outlook
1st Way: 1. Click on the Home button on the ribbon. 2. Click on the dropdown to the right of the red shield to report it as Spam or Phishing. 2nd ...
Fri, 2025, Jan 17 10:08