Common Problems & FAQs
These articles are visible to all users and contain the solutions to some common problems, or frequently asked questions. Feel free to share these links with any employees who may need them!
Link to reset iTx password in production: https://us-identity.itransplant.net/Account/ResetPassword?context=9ZSXD0dk5c02CF0IYYC%2FvS1zFjWR0pUjsAoxJ...
Tue, 2024, Dec 10 10:13
To print using SecurePrint on NDNPrint, please ensure that you are connected to the 'NVDonor' WiFi network. If you are attempting to print from a re...
Thu, 2024, Dec 12 8:32
If you are wanting to ensure files are backed up to your OneDrive, just drag and drop the file into your OneDrive. Below is a screenshot of what the path wi...
Mon, 2025, Jan 6 12:31
Outlook
Open Outlook:
Launch the Outlook application on your computer.
Go to File:
Click on the File tab located at the top left...
Fri, 2025, Jan 17 8:50
To Report Spam: 1. Click on the Home button on the ribbon.
2. Click on the dropdown to the right of the red shield to report it as spam. To Report Phis...
Thu, 2025, Feb 6 12:04
The Chat option allows you to communicate through text with other members of the meeting.
The People option allows you to view participants of a meet...
Wed, 2025, Jan 22 12:47
1. Open Teams. Click the Teams icon on the left hand side then the "+" button towards the top. Click "Create Team".
2. Fill out...
Thu, 2025, Jan 23 14:24
1. Check your recycle bin in OneDrive since items are typically retained there before deletion. Navigate to: https://nvdonor-my.sharepoint.com/ C...
Fri, 2025, Jan 24 10:33
If you have an urgent IT issue after hours, please call +1-702-317-1111.
Please submit a ticket before/after the phone call for logging purpo...
Fri, 2025, Jan 31 9:53