If you have an urgent IT issue after hours, please call +1-702-317-1111.
Please submit a ticket before/after the phone call for logging purposes.
After hours is defined as placing a phone call to our help desk line anytime after 5 PM PST.
After hours phone support is reserved for emergencies only (ie, if not resolved in a timely manner it would impact donation).
This link can be used to submit a ticket if not an urgent after hours IT matter: https://servicedesk.nvdonor.org/support/home
The two IT staff who are on call are Jon Davison and Jacob Kline.